General sales conditions
Room Rates
The price of guest rooms includes breakfast.
Duration of Stay
The client signing this contract for a fixed period shall not, under any circumstances, claim any right to remain on the premises beyond the agreed duration.
Reservations
Reservations are made online via the “Guest Rooms” section of our website, where you can check room availability.
A reservation becomes effective once full payment for the room(s) is made by credit card through our secure website.
Payment can also be made via bank transfer upon request by email.
Any reservation implies acceptance of these general terms and conditions of sale.
Cancellation and/or Modification
Any cancellation and/or modification of a reservation must be communicated in writing directly online via the reservation module on the website.
In case of cancellation, Château de Montmirail will apply the following cancellation conditions:
If canceled more than 7 days before the stay, the amount already paid will be fully refunded.
If canceled less than 7 days before the start of the stay, the total amount will be retained.
No-show
If the client does not arrive on the first day of their reservation, Château de Montmirail will retain the full amount of the stay.
Check-in / Check-out
Rooms are available from 4:00 PM. Arrivals are possible until 7:00 PM at the latest.
Rooms must be vacated by 12:00 PM. They may be kept until 1:00 PM (free of charge) and beyond, depending on availability, for an additional fee.
Meal Trays
Meal trays can be ordered in advance, subject to availability. They must be ordered and paid for via bank transfer at least 5 days before the start of the stay.
House Rules
The client agrees to comply with, and ensure their guests comply with, the safety regulations in effect throughout the estate. Emergency exits must remain clear, and fire extinguishers must remain visible and accessible.
The client agrees to maintain order and cleanliness and ensure proper care of the provided facilities.
The client must respect green spaces. In particular, they must ensure that no vehicle drives on the lawns and refrain from picking plants or flowers in the gardens. The client is not allowed to receive anyone whose behavior could harm the reputation of the venue.
Château de Montmirail reserves the right to exclude or ban any individual exhibiting such behavior without liability toward the client.
Children are welcome but remain under the full responsibility of their parents. Château de Montmirail declines any responsibility in case of an accident.
No food or drinks may be brought into or consumed on the premises without prior approval from Château de Montmirail.
All buildings are NON-SMOKING. Smoking is permitted outside in the gardens or on the terrace, with consideration for other guests.
Dogs are welcome.
Parking
For security reasons and except for short-term stops for unloading luggage, vehicles must be parked in designated parking areas or in spots specifically indicated by Château de Montmirail staff.
Vehicles should be cleared of any valuable objects or clothing left in plain sight, and their locking systems must be activated.
Château de Montmirail declines all responsibility in case of theft or damage to or inside vehicles.
Liability / Insurance
Liability and Insurance of Château de Montmirail
Château de Montmirail remains liable, according to French law, for bodily injury and/or material and/or consequential damages it may cause to third parties, including its clients, for damages occurring during their contractual stay.
Château de Montmirail declares that it has subscribed to a Multi-Risk Insurance policy covering its professional civil liability toward third parties and/or its clients, as well as damages that may occur to its real estate, furniture, products, and goods, including those related to guest room rentals and/or dining services.
Client’s Liability and Insurance
Liability toward third parties
The client remains responsible for any damages caused by themselves, their employees, or guests to any third party, the property of Château de Montmirail or its staff and/or caretaker, the potable water distribution installations within the Château de Montmirail grounds subject to intercommunal easement, or the environment due to air or soil pollution.
“Rental Risks”
According to the provisions of the French Civil Code, particularly Articles 1732 to 1736, the client is presumed responsible for any damages or losses occurring during their rental period unless they can prove that these occurred without their fault. They are liable for any fire damage unless they can prove that the fire resulted from an unforeseen event, force majeure, construction defects, or was caused by a neighboring property.
Upon booking, it is strongly recommended that the client check with their “Multi-Risk Home Insurance” provider to ensure that their rental liability is covered; this is generally included without an additional premium under a “leisure” clause, covering both third-party liability and rental risks.